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Frequently Asked Questions

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Account & Registration

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How do I create an account?

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Click 'Start Learning' in the header, choose Student or Teacher, fill in your details, and you're set. It takes less than a minute.

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Can I change my email or username?

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Yes, go to your Dashboard and click on your profile. You can update your email, name, phone, and currency preference.

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I forgot my password. What do I do?

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Click 'Forgot password?' on the login page. We'll send a reset link to your registered email.

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Courses & Learning

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How do live classes work?

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Our teacher conducts live classes via Google Meet. After the class, the recording is automatically uploaded as a lecture in your course. You can watch it anytime.

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Can I download the video lectures?

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No. All video lectures are DRM-protected and can only be streamed on our platform. This protects our content and your investment.

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How long do I have access to a course?

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Single course purchases give you 6 months access. The All-Access Bundle gives 12 months. Monthly plans are active as long as you're subscribed.

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Payments & Billing

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What payment methods do you accept?

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UPI, NetBanking, credit/debit cards and wallets via Razorpay. No-cost EMI available on select bank cards.

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Do you offer EMI / installment payments?

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Yes! Razorpay EMI (no-cost on select banks) lets you split your payment into easy monthly installments.

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Can I get a refund?

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Yes — we offer a 7-day money-back guarantee on all one-time purchases. Eligible refunds are credited within 5–8 working days. See our Refund Policy for details.

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